We want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may return your item within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The product must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Non-Refundable Items
The following items cannot be returned or refunded unless they arrive damaged or defective:
- Used or damaged items
- Products without original packaging
- Gift cards (if applicable)
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We'll work quickly to provide a replacement or a full refund.
Contact Us
If you have any questions about returns or refunds, please contact us at:
Email: gerardvalor118@gmail.com
Our support team will respond within 24 hours on business days.